How Our Towing Dispatch Services Work
Up and Running in Days, Not Weeks.
Getting started with outsourced towing dispatch services is simple. Most towing companies are fully onboarded and live within 48 hours of their first call with us.
Sign Up & Discovery Call
We start with a 30-minute call to learn your towing operation — your service area, call volume, dispatch protocols, and billing setup. No forms to fill out, no tech headaches. Just a conversation about how your towing dispatch services should run.
- Review your current towing dispatch workflow
- Map your service area and coverage zones
- Identify motor club and insurance billing accounts
- Set expectations and go-live timeline
We Configure Your Account
Our team builds out your towing dispatch services profile — call scripts under your company name, driver roster, job types, and billing templates. You review and approve before anything goes live.
- Custom call scripts in your company's name
- Driver roster and contact setup
- Job type and rate configuration
- Billing account integration (Agero, Allstate, Geico, etc.)
Forward Your Calls
You forward your dispatch line to us — that's it. Our towing dispatch services team answers as your company, logs every job, and assigns your drivers in real time. You stay in control; we handle the phones 24/7.
- Simple call forwarding — no new hardware
- Live towing dispatch under your brand name
- Real-time job logging and driver assignment
- After-hours and overflow towing dispatch included
We Handle the Billing
After each job, our towing billing team submits motor club and insurance claims, follows up on unpaid invoices, and handles all paperwork. You get a clean weekly report and faster payments — all included in your towing dispatch services package.
- Motor club billing — Agero, Allstate, Geico, Road America
- Insurance and private pay claim submission
- Dispute resolution and non-payment follow-up
- Weekly towing revenue and activity report
Common Questions
What Towing Companies Ask About Our Dispatch Services
Ready to Get Started?
Join towing companies across MD, VA, and DC who trust our towing dispatch services for their calls and billing.
No contracts. No setup fees. Free Trial.